Book a Urology Appointment in Aligarh
Book an Appointment with Dr. Parwez Alam
In-Person & Online Appointment Options
Clear Date & Time Selection
Payment / Booking Confirmation
Pre-Consultation Preparation Guidance
Choose the Appointment Type That Fits Your Need
In-Person Consultation
New symptoms, physical examination, complex evaluation, procedures Recommended when examination or hospital-based assessment is needed
Online Consultation
Selected report review, preliminary guidance, follow-up, second opinion Doctor may advise in-person review if clinically required
Follow-Up Appointment
Review after prior consultation, surgery or treatment Use when the patient already has an existing care plan
Second Opinion
Review of existing diagnosis, imaging or treatment proposal Bring/upload relevant records and imaging reports
When Should You Book In-Person vs Online?
✓ Book in-person if physical examination, procedure planning, catheter/stent assessment, acute urinary symptoms
or complex evaluation is likely to be needed.
✓ Online consultation can be useful for selected report review, preliminary discussion, second opinion and some
follow-up situations.
✓ If the doctor determines that an online consultation is insufficient, an in-person visit or additional tests may be
advised.
✓ For emergencies or rapidly worsening symptoms, do not wait for either appointment type; seek urgent local
medical care.
A Simple Five-Step Booking Process

Choose the consultation type - in-person, online, follow-up or second opinion.

Select an available date and time slot from the live booking system.

Enter essential patient and contact details.

Complete payment when required by the selected appointment type.

Receive booking confirmation with date, time, consultation type and next-step instructions.
Keep Booking Fields Short and Relevant
✓ Patient full name
✓ Mobile number and email
✓ Age or date of birth if operationally required
✓ Preferred consultation type
✓ Selected date and time
✓ Brief reason for consultation / main concern
✓ Report upload only where relevant and securely supported
✓ Country/city for online, outstation or international patients when needed
What to Bring to the Clinic
✓Valid identification if required by the facility
✓ Current medicine list and prior prescriptions
✓ Relevant blood/urine test reports
✓ Ultrasound, CT, MRI, X-ray or other imaging reports when available
✓ Previous surgery or hospital records if relevant
✓ A short timeline of symptoms and questions you want to discuss
What to Keep Ready for Video Consultation
✓ Stable internet connection and a private place
✓ Phone/computer with working camera and microphone
✓ Relevant reports and prescriptions uploaded before the appointment where supported
✓ Current medicine list
✓ Your main symptoms, duration and questions
✓ A valid contact number in case the video connection fails
Online consultation does not guarantee that diagnosis or treatment can be completed remotely. The doctor may recommend examination, imaging, laboratory tests or an in-person visit.
Payment Information Should Be Clear Before Final Submission
Where the website collects payment for consultation, the amount, appointment type and applicable policy links
should be shown before the patient pays. Do not publish a fee amount in static content unless it is operationally
approved and kept synchronized with the live booking system.
✓ Show the correct consultation type and fee before payment
✓ Use the configured payment gateway and do not collect card details directly in Elementor forms
✓ Display payment success/failure clearly
✓ Create the appointment only according to the verified booking/payment workflow
✓ Send or display a confirmation reference when configured
✓ Link to the Refund & Cancellation Policy before final payment
Changes Must Follow the Published Policy
Patients may sometimes need to reschedule or cancel. The Appointment page should explain how to request a
change and link to the dedicated Refund & Cancellation Policy rather than placing conflicting policy wording in
multiple places.
✓ Use the approved rescheduling channel or booking portal
✓ Show any applicable deadline or restriction only after it is operationally confirmed
✓ Refund eligibility depends on the published Refund & Cancellation Policy
✓ Do not promise automatic refunds if manual review is part of the workflow
✓ Keep payment, cancellation and refund status synchronized
Set Expectations Without Being Punitive
The clinic may need to manage late arrivals, missed appointments or delayed online logins according to its
operational policy. The website should use neutral wording and avoid creating rules that have not been approved.
✓ Ask patients to arrive or join a few minutes before the scheduled time
✓ If delayed, contact the clinic as early as possible
✓ A missed or substantially delayed appointment may need rescheduling depending on clinic availability
✓ Any fee or refund consequence must match the published policy
Do Not Wait for a Scheduled Appointment in an Emergency
The Appointment page must include a visible emergency boundary. A scheduled consultation is not an emergency
service.
✓ High fever with suspected urinary obstruction or kidney stone
✓ Inability to pass urine
✓ Severe or rapidly worsening pain
✓ Heavy blood in urine or clots with difficulty urinating
✓ Breathing difficulty, fainting, severe weakness or other rapidly worsening symptoms
Plan Before Travelling When Possible
Patients travelling from outside Aligarh or from another country may use online consultation first when appropriate to
review reports, understand likely next steps and determine whether an in-person visit is needed.
✓ Upload/share relevant reports before travel where supported
✓ Confirm the likely purpose of the in-person visit
✓ Ask what tests or imaging should be brought
✓ Discuss estimated scheduling requirements
✓ Use the dedicated International Patients page when created for travel-specific support
Make Booking Easy to Understand
Collect Only What Is Needed
✓ Use HTTPS and the approved booking platform
✓ Collect only booking and consultation information that is operationally necessary
✓ Restrict staff access to patient information according to role
✓ Do not expose uploaded reports through public media URLs
✓ Keep consent and privacy wording visible where needed
✓ Link to the site Privacy Policy for detailed data-handling information
The Patient Should Know Exactly What Happens Next
✓ Booking confirmation with date, time and consultation type
✓ Clinic address/directions for in-person visits or joining instructions for online visits
✓ Payment status where applicable
✓ Preparation checklist or report-upload reminder
✓ Automated reminder before the appointment when configured
✓ Contact route if the patient needs help or must request a change